Carrier 360 by J.B. Hunt

Overview

Carriers can filter loads by location, equipment type and other criteria, then make an offer or book instantly on most loads. Recommendations based on a carrier’s history and favorite searches can make repeat searches more relevant, while route-based fuel-saving locations connect load planning with fuel stops. Some loads are not eligible for instant booking, so finding freight does not always mean a direct path to booking.

The workflow extends beyond load search: carriers can assign drivers, manage a fleet, initiate tracking, upload documents, create invoices and handle contracted power-only and drayage freight. Keeping these tasks together may reduce tool-switching for carrier operations. Arrival check calls can be automated through ELD or tracking integration, but loaded and unloaded check calls require manual entry.

Key features

Load search and booking

Location and equipment filters, alerts and personalized recommendations give carriers several ways to find relevant freight. The choice to make an offer or instantly book most loads is useful for different booking situations, but instant booking is not universal.

Operations, fuel and perks

Driver assignment, fleet management, tracking, documents and invoicing make the app useful beyond the load board. The route-based fuel savings feature and listed perks—including Pilot Flying J Truck Care discounts, myRewards points and diesel savings, Goodyear discounts, facility ratings and early load visibility for qualifying carriers—add practical value, although some benefits depend on qualification.

Payments and check calls

Qualifying carriers can use Quick Pay at no charge; standard payment arrives in 21 business days with no fee. Arrival check calls can be handled automatically with ELD or tracking integration, but loaded and unloaded updates still need manual entry. The payment terms are clear, while the check-call split means the workflow does not remove all routine follow-up.

Pricing

Carrier 360: Free for approved carriers. There is no subscription price, and the plan includes load search, booking workflow, mobile apps, load alerts and API access. Approval is required, and some loads cannot be booked instantly. The free access makes it worth considering for eligible carriers, but it is not an open-access load board for every driver.

Platforms

Carrier 360 is available on Android, iOS and the web. The mobile app supports driver assignment, fleet management, tracking, documents and invoices. J.B. Hunt advises drivers not to interact with the app while operating a vehicle. Support is available Monday through Friday, 7:00 a.m. to 5:00 p.m. Central Time, at 833-211-4392 or [email protected].

Who it's for

Approved carriers moving J.B. Hunt freight are the clearest fit, particularly fleets that want load discovery and routine load administration in one workflow. Carriers that need instant booking on every load or fully automated loaded and unloaded check calls should look elsewhere or plan for manual steps. Drivers seeking an unrestricted board should also account for the approval requirement.

Pros and cons

• Pro: Load search, offers, booking, alerts and history-based recommendations bring several discovery options into one free service for approved carriers.
• Pro: Driver, fleet, document, tracking and invoice tools support common load-management tasks in the app.
• Pro: Qualifying carriers get free Quick Pay, while standard payment has no fee and a 21-business-day term.
• Con: Approval is required, and some loads are excluded from instant booking.
• Con: Only arrival check calls can be automated through integration; loaded and unloaded calls require manual entry.

Alternatives

Browse Load Board Software to compare options. Choose Direct Freight if a free tier with three load searches per day, truck posting, matching alerts, mileage and maps better suits a capped search workflow. Amazon Relay is another free option with no subscription fee or cost to join, though carrier requirements apply. BulkLoads offers a free plan with forum access, washout search, multiple users, app access and load search. Carrier First Management may suit brokers seeking unlimited load postings, quote and bid management, carrier communication, invoicing and document tools on its free Broker Plan. Doft Load Board offers unlimited load search on its free Basic carrier plan for owner-operators and small fleets. FlatLoads provides free access to load and truck boards, forums, industry content and truck or classified posts. FreightLink is free for approved members and also offers API access. LaneRunner is an option for shippers who want unlimited load posting and marketplace access on its free plan.

Verdict

Approved carriers handling J.B. Hunt freight should choose Carrier 360 when they want a free way to search, book and manage loads alongside fleet, document and payment tasks. Its strongest case is the breadth of carrier workflow at no subscription cost. Look elsewhere if approval is a barrier, instant booking must cover every load, or manual loaded and unloaded check calls are unacceptable.