Branded Bites

What Branded Bites is

Branded Bites gives restaurants direct online ordering through a branded website, custom subdomain, or ordering link, with pickup and delivery options. Its service includes branded iOS and Android apps, loyalty rewards, SMS and email campaigns, delivery handoff, and analytics. In the apps, customers can browse menus, place orders, track order history, receive promotions, and earn rewards. Restaurants can set rewards around spending, order counts, particular items, visits, or VIP status. Marketing tools include customer groups, promo codes, and campaign performance tracking.

Restaurants can import menus from Toast, Square, or Clover, with prices kept in sync; incoming orders appear in the Branded Bites dashboard. Delivery can be handed off through Uber Direct or DoorDash Drive, and in-house delivery setup is available on request. The owner dashboard reports direct orders, product performance, campaign attribution, loyalty activity, and repeat customer behavior. Branded Bites Direct costs $249 a month, plus a custom all-in order rate that includes standard card processing. Setup and onboarding support are included, while the setup fee depends on the configuration. Restaurant-owned Apple and Google developer accounts for app publishing cost extra; apps use Branded Bites developer accounts by default.

Who it suits

Branded Bites suits restaurants that want a branded ordering website and mobile apps alongside loyalty, customer marketing, and order analytics. It is also suited to operators using Toast, Square, or Clover, or arranging delivery through Uber Direct or DoorDash Drive.

Limits

There is no free plan. Branded Bites Direct costs $249 a month plus a custom all-in order rate; setup and onboarding fees depend on setup. Delivery fees, chargebacks, refunds, premium payment method costs, custom development, and publishing apps under restaurant-owned developer accounts may cost extra.

Getting started

1. Visit https://www.getbrandedbites.com/.
2. Arrange a demo and onboarding support.
3. Choose Branded Bites Direct at $249 a month, plus its custom all-in order rate.
4. Set up a branded website, custom subdomain, or ordering link.
5. Connect a menu from Toast, Square, or Clover if applicable.
6. Set up delivery handoff through Uber Direct or DoorDash Drive, or request in-house delivery setup.
7. Use Branded Bites developer accounts for app publishing by default, or pay extra to use restaurant-owned accounts.

Verdict

Choose Branded Bites if your restaurant wants branded web and app ordering with loyalty and marketing tools in one service. Its $249.00 USD monthly plan also has a custom all-in order rate, and setup fees or other costs may apply. Restaurants that require apps published under their own Apple and Google developer accounts should account for the extra charge.