Freedom251 › Lost and Found Software
Back2youAI
Facts from Back2youAI's own pages
- AI phone assistance
- Routine calls can become structured enquiries, with background matching as new items arrive. · back2youai.com, 14 Nov 2026
- Collection verification
- Staff are responsible for checking identifying details and recording completed collections; a suggested match does not prove ownership. · back2youai.com, 14 Nov 2026
- Enquiry matching
- The system links potential matches between guest enquiries and found items for staff review. · back2youai.com, 14 Nov 2026
- Integration
- Back2YouAI describes a partnership with Voiso, a contact-centre technology provider, connecting guest communications with its lost-property workflow. · back2youai.com, 14 Nov 2026
- Intended users
- The service is intended for businesses and their staff, including venue and hospitality teams. · back2youai.com, 14 Nov 2026
- Item intake
- Staff can photograph and log found items, including storage location and useful details, from a phone. · back2youai.com, 14 Nov 2026
- Maker
- The maker identifies itself as BACK2YOU AI Ltd, a UK-based company with a registered office in London. · back2youai.com, 14 Nov 2026
- Offline queue
- Uploads made in weak-signal areas wait in an offline queue until they can sync. · back2youai.com, 14 Nov 2026
- Privacy and data protection
- The company says it handles personal data in accordance with UK GDPR and EU GDPR and primarily acts as a data processor for clients. · back2youai.com, 14 Nov 2026
- Purpose
- Back2YouAI is lost-property management software for venue teams, helping manage items from intake to verified return. · back2youai.com, 14 Nov 2026
- Retention limits
- Call recordings and transcripts are deleted after 60 days; lost-property records are anonymised after 30 days and permanently deleted after 180 days. · back2youai.com, 14 Nov 2026
- Security
- Listed safeguards include encryption in transit, secure cloud storage, row-level security, API key restrictions and IP allowlisting. · back2youai.com, 14 Nov 2026
- Sensitive item handling
- Card and ID records use limited identifying details, and uploaded images are screened for sensitive information. · back2youai.com, 14 Nov 2026
- Support and demo
- Prospective users can request a walkthrough for their team or contact the company by email. · back2youai.com, 14 Nov 2026
Where Back2youAI stands on Freedom251
- Lost and Found Software#4 of 10