Freedom251 › Online Marketplace Software

Arcadier

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What Arcadier is

Arcadier is a platform for organisations building and operating multi-vendor online marketplaces. It supports B2C, B2B, peer-to-peer, and services models, with workflows for vendor onboarding, listings, checkout, order tracking, payments, and commissions. Buyers, merchants, and administrators have separate portals. Arcadier describes its platform as API-first: REST APIs and webhooks support custom workflows, integrations, and headless storefronts. Listed integrations include identity and single sign-on, Stripe, email automation, Elasticsearch, and Google Maps; APIs and webhooks can also be used in ERP, CRM, and PIM integration scenarios. The platform runs on Microsoft Azure, supports client-selected data residency regions, and uses encryption in transit and at rest. Production backups have a 30-day retention window. Arcadier says it is pursuing SOC 2 Type II and ISO 27001 certification, with completion targeted for Q2 2026. Pricing is on request and scoped to deployment, growth, and complexity. Technical support is pay-as-you-go, while a shared sandbox is available to prospects and technical teams evaluating capabilities or prototyping integrations.

Who it suits

Arcadier is intended for enterprises, mid-market businesses, and public-sector institutions building multi-vendor marketplaces. It may suit teams that need separate buyer, merchant, and admin portals alongside API-based integrations.

What it does well

Supports B2C, B2B, P2P, and services marketplaces.
Includes vendor onboarding, payments, and commission workflows.
REST APIs and webhooks support custom workflows.
Offers client-selected data residency regions.

What to know first

Pricing is available on request.
Technical support is pay-as-you-go.
SOC 2 Type II and ISO 27001 are still being pursued.

Plans

Plan	Billed and limits	Price
Core Setup & Configuration	One-time fee · Marketplace configuration · Two environments (staging and production) · Add environments as needed	On request
Management & Maintenance	Monthly · Scoped to your Complexity · Platform monitoring · Updates · Security patches and fixes · Client Success team	On request
Marketplace Platform	Monthly · Scoped to your Growth · Full API access · Webhooks · Admin portal · Core updates and patches · No feature ceiling	On request
Technical Support	Pay-as-you-go · Technical queries · Ad-hoc development support · Integration guidance · Core platform bugs fixed at no charge	On request

As arcadier.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Visit the Arcadier website.
Request a shared sandbox to evaluate marketplace capabilities, test APIs, or prototype integrations.
Discuss marketplace configuration and deployment scope with Arcadier.
Set up staging and production environments through Core Setup & Configuration.
Choose the Marketplace Platform plan.
Arrange pay-as-you-go technical support if required.

Verdict

Arcadier covers marketplace operations across several business models and provides APIs and webhooks for custom integrations. Buyers should account for scoped pricing and pay-as-you-go technical support.

Questions

How much does Arcadier cost?

Pricing is on request and scoped to deployment, growth, and complexity. Core Setup & Configuration has a one-time fee, while Management & Maintenance and Marketplace Platform are monthly; Technical Support is pay-as-you-go.

What marketplace types does Arcadier support?

It supports B2C, B2B, peer-to-peer, and services marketplaces.

Can Arcadier connect to other systems?

Arcadier provides REST APIs and webhooks for custom workflows and integrations. Listed connections include identity and SSO, Stripe, email automation, Elasticsearch, and Google Maps; APIs and webhooks can also support CRM, ERP, PIM, and OMS scenarios.

Does Arcadier charge transaction fees or restrict features by plan?

Arcadier says its commercial model does not default to transaction fees and has no feature gates.

What security measures does Arcadier describe?

Arcadier says it runs on Microsoft Azure, supports client-selected data residency regions, and encrypts data in transit with TLS 1.2 or higher and at rest with AES-256 or equivalent. Production backups have a 30-day retention window.

Is Arcadier certified for SOC 2 Type II or ISO 27001?

Arcadier says it is actively pursuing SOC 2 Type II and ISO 27001 certification, with completion targeted for Q2 2026.

Facts from Arcadier's own pages

API and headless: Arcadier describes its platform as API-first and says its REST APIs and webhooks support custom workflows, integrations, and headless storefronts. · support.arcadier.com, 7 Oct 2026
Core workflows: Core capabilities include vendor onboarding, listing management, checkout, order tracking, payments, and commissions. · support.arcadier.com, 7 Oct 2026
Data backups: Arcadier says production systems are backed up with a 30-day retention window. · arcadier.com, 7 Oct 2026
Founded: 2013 · arcadier.com, 28 Sept 2026
Headquarters: Singapore · arcadier.com, 28 Sept 2026
Integration approaches: Arcadier's integration guidance describes ERP, CRM, and PIM integration scenarios using APIs and webhooks. · support.arcadier.com, 7 Oct 2026
Integrations: The platform page lists identity and SSO, Stripe, email automation, Elasticsearch, Google Maps, and webhooks for syncing data with CRM, ERP, and OMS tools. · arcadier.com, 7 Oct 2026
Intended customers: Arcadier says it serves enterprises, mid-market businesses, and public-sector institutions. · arcadier.com, 7 Oct 2026
Marketplace models: The platform supports B2C, B2B, P2P, and services marketplaces. · arcadier.com, 7 Oct 2026
Portals: The platform provides buyer, merchant, and admin portals. · arcadier.com, 7 Oct 2026
Pricing limits: Arcadier says its commercial model is scoped to deployment, growth, and complexity, does not default to transaction fees, and has no feature gates. · arcadier.com, 7 Oct 2026
Product: Arcadier is a marketplace platform for organisations to build, operate, and scale multi-vendor online marketplaces. · support.arcadier.com, 7 Oct 2026
Sandbox: Arcadier offers a shared sandbox to sales prospects and technical teams to evaluate marketplace capabilities, test APIs, or prototype integrations. · support.arcadier.com, 7 Oct 2026
Security: Arcadier says the platform uses Microsoft Azure, supports client-selected data residency regions, and encrypts data in transit with TLS 1.2 or higher and at rest with AES-256 or equivalent. · arcadier.com, 7 Oct 2026
Security certifications: The privacy commitment says Arcadier is actively pursuing SOC 2 Type II and ISO 27001 certification and targeted completion in Q2 2026. · arcadier.com, 7 Oct 2026
Support: Technical support is pay-as-you-go, with direct access to Arcadier's technical team for queries, ad-hoc development support, and integration guidance. · arcadier.com, 7 Oct 2026

Where Arcadier stands on Freedom251

Online Marketplace Software#19 of 34