10KC

What 10KC is

10KC is web software for organizing and measuring cohort-based workplace mentoring and peer-learning programs across the employee lifecycle. Programs can include one-to-one networking, structured mentoring pairings, small groups and leader-led sessions. Organizations can combine experiences into pathways for talent groups, while matching can use factors such as title, role, location and skills. Reporting shows participation and how mentoring relates to talent metrics. The maker describes integrations for HRIS data sync, communication-tool delivery, single sign-on and calendar scheduling; named examples include Azure AD, G Suite, Okta, Workday, and Microsoft, Google or Apple calendars. Both plans include an assigned customer success manager and Help Center access. Standard is for up to 5,000 employees, with four hours of admin training and standard SLA response. Extended is for more than 5,000 employees and includes eight training hours and priority SLA response. Both plans require a quote. The product is aimed at talent and learning leaders building programs for groups such as early talent, managers and leaders. 10KC reports more than 200 organizations using it and more than 315,000 employees developing with it. It states that it is SOC 2 Type II compliant, ISO/IEC 27001 certified and CSA STAR Level 1 certified.

Who it suits

10KC suits talent and learning leaders who are setting up mentoring or peer-learning programs for groups such as early talent, managers or leaders. Its plan sizes distinguish organizations with up to 5,000 employees from those above that threshold.

Limits

Standard is for up to 5,000 employees and includes four hours of admin training with standard SLA response. Extended is for more than 5,000 employees and includes eight hours of admin training with priority SLA response.

Getting started

1. Open https://www.tenthousandcoffees.com/.
2. Request a quote for Standard or Extended.
3. Select a plan based on whether your organization has up to 5,000 employees or more.
4. Work with the assigned customer success manager and use the included admin training.
5. Connect supported HRIS, communication, sign-on, or calendar integrations as needed.

Verdict

10KC combines several mentoring formats with matching and program reporting. Its quote-based plans are sized by employee count and differ in support response and admin training.