Some links on this page are affiliate links: if you buy through them we may earn a commission, at no extra cost to you.
There is no single “convert to normal account” button in Microsoft accounts. The correct steps depend on what you mean by normal: an adult Microsoft account, an account without Family Safety restrictions, or an administrator account on a Windows PC. These are separate settings.
If the birth date is wrong, correct it through the adult account that originally gave consent. If the account holder has reached the statutory age for their country or region, the consenting adult may be able to remove consent and then remove the account from the Microsoft family group. If the problem is only that the child cannot install programs, change the Windows account type instead.
First, identify the problem
| What you see | What it usually means | Correct fix |
|---|---|---|
| “Parent or guardian consent required” | The Microsoft account has an age or consent status that requires adult management. | Correct the birth date or manage parental consent. |
| Screen-time limits, web filters, or activity reports | Microsoft Family Safety controls are active. | Disable individual controls or remove the member from the family group. |
| The user cannot install software or change Windows settings | The Windows profile is a standard user. | Change the Windows account type separately. |
| The user wants no Family Safety relationship | The account is still a member of a Microsoft family group. | Remove consent if required, then remove the member from the family group. |
“Normal account” is not Microsoft’s official name for one specific setting. The Microsoft account, parental-consent record, Family Safety membership, and Windows account type are related but independent.
Free tools Windows power users keep installed
One-click scans. No signup required.
If the birth date is incorrect
Use this process only when the account’s date of birth was entered incorrectly. Do not enter a false birth date to bypass parental controls. An inaccurate date can create account-verification and consent problems later.
#1 Best Overall
- Sign in with the adult Microsoft account that originally granted parental consent.
- Open Microsoft’s child-account management page.
- Select the child’s account.
- Choose Edit this child’s personal info.
- Enter the accurate date of birth and save it.
- Check Family Safety and consent separately afterward.
Microsoft says the consenting adult should use their own account to edit a child account’s personal information. If the child does not appear, you may be signed in with the wrong adult account, or another adult may have originally granted consent.
Changing the birth date does not necessarily remove family-group membership, screen-time limits, content filters, activity reporting, Xbox restrictions, or purchase approvals. Review those settings separately.
If the account holder has reached the applicable age
The relevant threshold is the statutory age for the account’s country or region, not a universal Microsoft age. Microsoft’s current list gives the United States a statutory age of 13, while other regions may use different ages. Some services and regulations can also impose additional requirements. See Microsoft’s country and region age-limit list.
When the account holder is old enough, the adult who originally gave consent should usually complete these steps:
- Sign in at Microsoft Family Safety.
- Select the relevant family member.
- If Microsoft displays Remove consent for this child’s account, select it and complete the prompts.
- Return to the family-group member list.
- Choose Remove from family group and confirm.
Microsoft’s instructions generally require consent to be removed before a child account can be removed from the family group. A child below the applicable statutory age cannot remove their own consent. Consent-management rights are normally tied to the adult who originally granted it, even if another adult is currently listed as a family organizer. Details are available in Microsoft’s guidance on parental consent and leaving a family group.
If you only want to remove parental controls
You do not have to remove the Microsoft account from the family group just because you no longer want one particular restriction. Keeping the relationship may be preferable if the family still wants shared services or limited supervision.
Family Safety can cover screen time, websites and searches, apps and games, purchases, activity reporting, and connected devices. Turn off only the controls you no longer want, rather than removing the entire family relationship.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
For activity reporting, a family organizer can sign in at Family Safety settings, select the relevant member, and turn off the available activity-reporting switches for the listed device platforms. Other restrictions—such as screen-time schedules, web filters, app limits, and purchase approval—have their own settings and may need to be disabled separately.
In the United States, Microsoft notes that children aged 13 or older may opt out of activity-reporting data sharing. That does not by itself prove that the account has become an adult account or that every Family Safety restriction has been removed. See Microsoft’s Family Safety troubleshooting guidance.
If the problem is Windows permissions
A Microsoft account can be correctly classified online while its Windows profile remains a standard user. If the user cannot install software or change device settings, an administrator on that PC can change the local Windows account type:
- Open Settings.
- Select Accounts.
- Select Other users.
- Select the user’s account.
- Select Change account type.
- Choose Administrator or Standard User.
- Select OK.
This changes permissions on that Windows device only. It does not remove Microsoft Family Safety restrictions, parental consent, or the account’s age classification. Microsoft recommends limiting administrator accounts because administrators can install software, change system settings, and access files. For everyday use, a standard account is usually safer. See Microsoft’s instructions for managing user accounts in Windows.
You can also switch the Windows sign-in from a Microsoft account to a local account, but that does not convert the Microsoft account into an adult account. It only changes how that PC is accessed and can reduce Microsoft-account syncing and service integration.
What happens when you remove the account from the family group?
Removing someone from a Microsoft family group does not delete their Microsoft account. Their account, email, files, and other account data remain available, subject to the account’s normal access and service rules.
However, the person may lose access to benefits shared through another family member, including Microsoft 365 Family access and shared digital purchases. Check subscriptions, purchased content, and other family-shared services before confirming removal. Microsoft documents these effects in its family-group removal guidance.
Xbox settings may require separate attention. Microsoft’s Xbox family-member instructions use an organizer account, and online parental consent may need to be removed before a member can be removed from console family settings. Do not assume that changing the birth date instantly removes every Xbox, game, purchase, or privacy restriction.
When the usual steps do not work
“Remove from family group” is missing
The account may still be treated as a child account, consent may not have been removed, or you may not be the adult who granted consent. Microsoft recommends removing consent first when the removal option is unavailable. If the account has already aged out of child classification, the available controls may also look different.
The child is not listed
Sign out and check that you are using the adult Microsoft account that originally granted consent. A current family organizer is not necessarily the original consenting adult. Microsoft says consent-management permission is linked to the adult who granted it.
The child cannot edit the birth date
An account below the applicable statutory age cannot independently remove its own consent or change its child-account status. The consenting adult must manage the process.
The original consenting adult is unavailable
Try to recover that adult’s Microsoft account before changing family relationships. Creating another organizer account may not provide the same consent-management permissions. Microsoft’s consent guidance explains why the original consenting account matters.
The Tool Desk
Outbyte Driver Updater FREEScan for outdated or missing drivers - takes under a minuteDriver Scan →Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →The account still asks for consent after the change
Recheck the birth date, consent status, and Family Safety membership. Also check Xbox, Windows, app, game, and purchase settings separately. These systems may not all update through one action.
Best Value
- Specification: Output: 102W 15V 6.33A (also Works for 65W 44W 36W Wattage Devices). Connector Type:Magnetic Plug. (It is not fit for laptops devices requiring more than 102W)
- HAFIUEGE 102W Surface Book Charger Fit for Microsoft Surface Book 3 (i5 version), 2, 1, Surface Laptop Studio, Windows Surface Pro X, 3, 4, 5, 6, 7, 7+, 8, 9, 10, 11, Surface Laptop 1, 2, 3, 4, 5, 6, 7, Surface Go 1, 2, 3, 4
- HAFIUEGE Surface Book Charger MAX Output 102W, It supports intelligent output at various power levels, including 102W, 65W, 44W, 39W, 36W, and 24W, delivering superior charging performance while boosting power output even during gaming
- Safe & Efficient Charging: prevent short circuit, overcurrent, overvoltage and overheating. Choosing this charger is a smart choice for the safety of yourself and your family
- Packing List: 1Power Adapter, 1Ac Power Cord
The account cannot sign in
Do not delete the account or make additional family changes until the adult account and the child’s account are recoverable. Losing access to the consenting adult account can complicate management of the child account.
Should you create a new Microsoft account?
Usually, no. A new account is not a conversion of the existing one and can separate the user from their current account identity, email address, purchases, subscriptions, game progress, and cloud data. Consider it only when the existing account cannot be recovered or the user deliberately wants a separate identity. Check each Microsoft service individually before assuming that data or purchases will transfer.
Useful Microsoft pages
- Manage a child’s personal information
- Microsoft Family Safety
- Microsoft sign-in and consent flow
- Microsoft profile information
- Family-group membership guidance
Frequently Asked Questions
Can a child change their own Microsoft account to an adult account?
Not while the account is below the applicable statutory age and still requires consent. The adult who originally granted consent must manage the account.
Outdated Drivers Are Slowing You Down
One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchWindows Errors? Fix Them Before They Spread
Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallDoes removing a child from the family delete the Microsoft account?
No. It removes the family relationship and Family Safety management, but it does not delete the Microsoft account. Shared subscriptions or purchases may no longer be available.
Can I make the account an administrator on Windows?
Yes, an existing Windows administrator can change the profile under Settings → Accounts → Other users → Change account type. This affects device permissions only and does not change the Microsoft account’s age or consent status.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
