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Roblox currently offers two age-check methods: facial age estimation with a selfie video, and government-ID verification for users aged 13 and older. Open Settings → Account Info and choose the option shown for your account. Availability and the features enabled after checking vary by region and account.
Verify your age with a selfie
- Sign in to Roblox.
- Open Settings. On desktop or in a browser, select the gear icon in the upper-right. In the mobile app, tap More (…) in the lower-right, then Settings.
- Open Account Info.
- Under Age Group, select Continue with selfie.
- Allow camera access and follow the on-screen instructions for the selfie-style video.
- Wait for Roblox to assign an age group and update the account.
Roblox estimates an age range rather than confirming an exact birth date. Its listed groups are 5–8, 9–12, 13–15, 16–17, 18–20, and 21+. Regional rules may require parental approval, and Roblox may direct you to ID verification if it cannot estimate your age. See Roblox’s facial-estimation explanation.
If a self-reported user aged 13 or older is estimated as under 13, Roblox says the change has a 48-hour grace period. You can accept it immediately from Settings → Account Info → Accept now under Birthday.
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ID verification is limited to users who are at least 13 and must use their own government-issued photo ID. Roblox gives a driver’s license, passport, or residency card as examples; do not assume a school ID or birth certificate is accepted.
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- Go to Settings → Account Info.
- Under the birthday and age group, select Continue with ID, then Continue.
- Allow camera access.
- Scan the front of the ID.
- Scan and photograph the back if the document has a barcode and the flow requests it.
- Take the requested face photo so Roblox can compare you with the document.
- Return to the original Roblox session and wait for the pass or failed status.
Roblox says the result can take a few minutes. Detailed instructions are in Roblox’s ID Verification guide.
How to confirm the check worked
Return to Settings → Account Info. A successful ID check shows a Verified indicator with a checkmark next to the birthday. Roblox may also correct the account birthday to the date on the submitted ID. Facial estimation instead assigns an age group; it is not proof of an exact birth date.
Which method should you use?
| Your situation | Best route |
|---|---|
| Under 13 | Use facial estimation if Roblox offers it and regional rules permit it. Do not submit another person’s ID. |
| 13 or older with an accepted photo ID | ID verification directly confirms the birthday shown on your document. |
| You do not want to submit an ID | Try facial estimation if it is available for your account and region. |
| The facial estimate is wrong or cannot be completed | Use Continue with ID if you are 13 or older and the option appears. |
| A parent needs to correct a child’s birthday | Use a linked, age-checked parent account and parental controls. |
What age checking changes
Roblox says age checks currently apply to chat, Restricted Content, chat without filters with Trusted Friends, and TeamCreate collaboration, with additional features being added over time. Access is still controlled by your age group, region, parental settings, account eligibility, and the individual experience. Verification does not automatically grant every mature feature.
Voice Chat
An age check is a prerequisite for Voice Chat, not a guarantee. Eligible users must be at least 13, complete facial estimation or ID verification, be in a supported region, and use an experience that supports voice. Afterward, enter that experience and enable voice through its headphone icon or voice setting. Phone verification does not substitute for the current requirement. See Roblox’s Voice Chat instructions.
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Restricted Content and 18+ features
Restricted Content is intended for users aged 18 or older, but region and account settings still apply. An ID check verifies the document’s birthday; it does not promise access to every 18+ experience.
If “Continue with ID” is missing
- Confirm you are signed into the intended account.
- Check Settings → Account Info in both a browser and the mobile app.
- Review the recorded birthday and age group.
- Use Continue with selfie if it is offered.
- Check Roblox’s official regional guidance. The option may be unavailable for under-13 accounts, some regions, or accounts not yet included in the current rollout.
Do not pay a third party claiming it can verify the account.
If facial estimation fails
Use a device with a working camera, grant camera permission, provide even lighting, keep your entire face visible, and follow the on-screen positioning instructions. If the camera flow freezes, update or restart Roblox, then try a supported browser or another device. These are practical troubleshooting steps, not a promise that every device will work. If you are 13 or older, return to Account Info and use ID verification when available.
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- Use your own valid government-issued photo ID.
- Keep the entire document inside the frame and capture both sides when requested.
- Avoid glare, blur, shadows, and cropped edges.
- Complete the face photo step.
- Keep the original Roblox session open until its status appears.
Unclear or incomplete images can take longer to process, and some documents, including those with non-Roman characters, may require additional time. If the result fails or remains stuck, contact Roblox Support guidance. Roblox says support cannot manually verify an uploaded ID, remove an existing verification, or override the result.
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Fixing a wrong birthday
- Open Settings → Account Info.
- Select the pencil icon beside the birthday if Roblox permits a direct edit.
- If prompted and aged 13 or older, complete government-ID verification.
A linked parent can update a child’s birthday once in most regions. That parental edit is unavailable after the child has completed government-ID verification, and local legal rules can add restrictions. Roblox also provides a reset option when an age check incorrectly places an account in the 18+ group; the age-checked status can be undone only once per account. Details are in Roblox’s birthday-change guidance.
Can a parent verify a child?
A parent can create or use a Roblox account with parent privileges, complete the parent account’s age check as 18 or older, and link it to the child’s account. The linked account can manage available parental controls and, where permitted, correct the child’s birthday. A parent must not submit the parent’s ID as proof of the child’s identity. See Roblox’s Parental Controls FAQ and linking instructions.
Privacy and safety
Roblox says facial-estimation images and video are deleted after processing and that Roblox does not receive or store biometric data from that process. That statement should not be extended to document-verification handling; consult Roblox’s current privacy information for those practices.
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- Never send an ID or face image through Discord, social media, email, or an unofficial website.
- Never use a parent’s or another person’s ID.
- Do not pay a service promising “Roblox age verification.”
Frequently Asked Questions
Can I verify my Roblox age without an ID?
Yes. Facial age estimation can work through a selfie video when Roblox offers it for your account and region; it is not universally available.
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Can someone under 13 use ID verification?
No. Roblox’s current instructions restrict government-ID verification to users aged 13 and older.
Can I use my parent’s ID?
No. Roblox requires the document to belong to the account holder. A parent should use a linked parent account instead.
Why is Continue with ID missing?
The account may be recorded as under 13, the region may not support ID checks, or the account may not have the current flow. Check Account Info on browser and mobile.
Does verification give me Voice Chat?
It is required but not sufficient. Age, region, account settings, experience support, and manual activation also determine availability.
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How long does verification take?
Roblox says ID results may take a few minutes; unclear documents or some national documents can take longer.
Can I change my birthday after verification?
Only through the options Roblox permits. Parent corrections are generally one-time, and parental controls cannot change a birthday after government-ID verification.
Why did Roblox estimate me as under 13?
Facial estimation assigns an age range, not an exact birth date. If you are 13 or older, use ID verification when offered; a 48-hour grace period applies to the stated under-13 change.
Do I need to verify again later?
Roblox can require another age check as features and regional rules change. Follow the prompt shown in Account Info rather than using a third-party service.
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