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QDA Miner vs SentiSum

Both stand on text analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

QDA Miner

Paid LinuxMacWindows

QDA Miner presents a document-focused analysis tool with sentiment and entity features across 68 languages. The trial provides a short evaluation window, while continued use requires a paid plan.

Visit QDA Miner

SentiSum

Paid APIWeb

SentiSum combines feedback analysis with agents for early warnings and conversation quality. Its annual starting price and separately priced add-ons are important considerations for buyers.

Visit SentiSum

The facts

QDA MinerSentiSum
Free planNoNo
Open sourceNot publishedNot published
Runs onLinux, Mac, WindowsAPI, Web
Lowest paid planNot publishedCX Intelligence Layer: $100,000 a year
Plans publishedNone1
MakerNot publishedNot published
Websiteprovalisresearch.comsentisum.com
On text analytics software#36 of 37#32 of 37

QDA Miner: what it does well

  • Sentiment analysis is available
  • Includes entity extraction
  • Supports 68 languages
  • Runs on Linux, macOS, and Windows
  • Cloud deployment is listed

What to know first

  • No free plan is available
  • The product is paid
  • Trial period is limited to 14 days

SentiSum: what it does well

  • Early warnings cover delivery, bot, complaint, churn, and SLA issues.
  • Optional Quality Agent includes predicted CSAT and transcript evidence.
  • Listed integrations span support, survey, review, and social channels.
  • Unlimited users and all integrations are included in the base plan.
  • GDPR-compliant and SOC 2 Type 2 certified, according to SentiSum.

What to know first

  • Starts at $100,000 per year, billed annually.
  • No free plan or free trial.
  • Quality, Automation, and MCP access cost extra.
  • Pricing is volume-banded.

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