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NPPES NPI Registry vs WebMD Physician Directory

Both stand on healthcare provider directories. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

NPPES NPI Registry

Free plan APIWeb

NPPES provides several ways to look up or obtain active NPI records, with detailed search fields and downloadable data. Check query limits, file versions, and the public-disclosure terms before relying on it for a workflow.

Visit NPPES NPI Registry

WebMD Physician Directory

Free plan AndroidiPhoneWeb

Patients looking for practitioners, appointment options, or hospitals can use WebMD Physician Directory across web and mobile. Practitioners and medical practices can start with a free Basic Profile; those seeking booking, review management, analytics, or enhanced visibility can consider a Featured Profile. The directory pages state no specific security certification or compliance standard.

Visit WebMD Physician Directory

The facts

NPPES NPI RegistryWebMD Physician Directory
Free planYesYes
Open sourceNot publishedNot published
Runs onAPI, WebAndroid, iPhone, Web
Lowest paid planFree or on requestFree or on request
Plans published11
MakerNot publishedNot published
Websitenpiregistry.cms.hhs.govdoctor.webmd.com
On healthcare provider directories#5 of 15#8 of 15

NPPES NPI Registry: what it does well

  • Free access through web search, API, and downloads.
  • Search by provider, organization, taxonomy, or location.
  • ZIP downloads include name, location, and endpoint references.
  • Version 2 dissemination files are recommended.

What to know first

  • Search results stop at the first 2,100 records.
  • Hourly query limits apply.
  • Active NPI records cannot be suppressed or opted out.
  • CMS offers no technical support for dissemination files.

WebMD Physician Directory: what it does well

  • Search by location, specialty, condition, or procedure.
  • Patients can book Video Visits or use Chat Now.
  • A free Basic Profile can display insurance and credentials.
  • Featured Profiles include review response and alert tools.
  • Call tracking can identify inquiries from WebMD or Vitals profiles.

What to know first

  • Featured Profile features require a paid profile option.
  • The directory pages state no specific security certification or compliance standard.

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