Side by side
New Relic Kubernetes Monitoring vs ServiceNow Service Mapping
Both stand on application dependency mapping software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
New Relic Kubernetes Monitoring covers cluster telemetry, application correlation, and alerting in one integration. Its free tier has a stated ingest allowance, but installation requires a license key and the default configuration uses a privileged sidecar.
Visit New Relic Kubernetes Monitoring
ServiceNow Service Mapping focuses on connecting services with their technology dependencies and showing operational impact. ITOM Advanced covers mapping fundamentals, while ITOM Prime adds event, analytics, observability and reliability capabilities.
Visit ServiceNow Service MappingThe facts
| New Relic Kubernetes Monitoring | ServiceNow Service Mapping | |
|---|---|---|
| Free plan | Yes | No |
| Open source | Not published | Not published |
| Runs on | Linux, Self-hosted, Web, Windows | Web |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 4 | 2 |
| Maker | Not published | Not published |
| Website | newrelic.com | servicenow.com |
| On application dependency mapping software | #6 of 36 | #36 of 36 |
New Relic Kubernetes Monitoring: what it does well
- Combines Kubernetes metrics, events, logs, and traces.
- Collects Prometheus metrics through workload service discovery.
- Links application performance data with Kubernetes data.
- Supports predefined and custom Kubernetes alerts.
- Free tier includes 100 GB monthly ingest.
What to know first
- Installation requires a New Relic license key.
- Default setup uses a privileged Infrastructure Agent sidecar.
- Unprivileged mode provides reduced host visibility.
ServiceNow Service Mapping: what it does well
- Hybrid discovery approach
- Hybrid deployment model
- Real-time updates
- Impact analysis
- Business service views
What to know first
- Pricing is available only on request
- No free plan
- Web platform only
Alternatives to New Relic Kubernetes Monitoring Alternatives to ServiceNow Service Mapping The whole list