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CrashPlan Legal Hold vs Relativity Legal Hold

Both stand on legal hold software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CrashPlan Legal Hold

Paid APILinuxMac+2

CrashPlan Legal Hold provides ongoing preservation and an API path into existing eDiscovery systems. Before adopting it, teams should account for collection prerequisites, subscription use during open matters, and deletion when a matter closes or a custodian is released.

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Relativity Legal Hold

Paid AndroidAPIiPhone+4

Legal Hold combines custodian communications, in-place preservation, workflow alerts, and a path to RelativityOne review. Buyers should account for workspace installation, configuration, and separately licensed pricing.

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The facts

CrashPlan Legal HoldRelativity Legal Hold
Free planNoNot published
Open sourceNot publishedNo
Runs onAPI, Linux, Mac, Web, WindowsAndroid, API, iPhone, Mac, Self-hosted, Web, Windows
Lowest paid planFree or on requestRelativity: $1 a year
Plans published12
MakerNot publishedNot published
Websitecrashplan.comrelativity.com
On legal hold software#1 of 25#12 of 25

CrashPlan Legal Hold: what it does well

  • Automatically captures regular updates from custodians’ devices.
  • Preservation policies define files and retention periods.
  • Logs data access and policy changes for audit.
  • Preserves timestamps, permissions, and directory paths.
  • Offers an API for existing eDiscovery platforms.

What to know first

  • No free plan is listed.
  • Console collection is unavailable for Archive or Custom key archives.
  • Custodians continue consuming a subscription while matters are open.
  • Closing a matter begins permanent deletion of its preserved data.

Relativity Legal Hold: what it does well

  • Tracks custodian responses and automated follow-ups.
  • Preserves data in place from major productivity platforms.
  • Integrates with Microsoft 365, Google Vault, and Slack.
  • Relativity says scoping can reduce data volumes by up to 80%.
  • 24-hour technical assistance is available.

What to know first

  • Pricing is provided on request.
  • Full use requires installation and configuration.
  • Legal Hold is licensed separately from data volume commitment.
  • API requests return at most 1,000 active custodian records.

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